Development Operations Assistant – Tampa, FL
Family First is seeking a development operations assistant. This person will work in a collaborative, fast-paced environment. They will report to the senior stewardship manager and work closely with them to execute our development strategy and implementation plan as it applies to donor development and the overall development team.
Responsibilities:
- Establish expertise in the organization’s CRM, HubSpot marketing automation, Monday.com, and other development software and applications.
- Maintain monthly, quarterly, and annual reporting for the development team.
- Produce distribution lists for email and mail campaigns, appeals, events, and general donor communications.
- Edit and maintain donor presentations, decks, and collateral materials for the development team.
- Assist with online giving campaigns, appeals, and monthly updates with the content, digital marketing, and operations teams.
- Work with the development department to plan and execute all donor experiences and events.
- Manage event planning by building and maintaining boards, gathering quotes, submitting purchase orders, researching venues, checking availability, and facilitating internal and external communication.
- Assist with operational support for the development team.
- Coordinate development team meetings.
- Maintain meeting notes; follow up as needed; analyze CRM for prospects; order merchandise and promotional materials; and manage digital department files in cloud storage.
- Participate in travel to execute events.
- Perform other duties as assigned.
Requirements:
- 1-3 years of experience in development operations, fundraising, nonprofit administration, or a related coordinator role
- Proficiency in CRM systems such as HubSpot and Salesforce for donor management, reporting, and data tracking
- Familiarity with project management tools, including Monday.com, along with marketing automation platforms
- Excellent communication, organizational, and interpersonal skills
- Strong attention to detail
- Alignment with the mission and cause of Family First and its programs, All Pro Dad and iMOM
- Bachelor’s degree from an accredited college or university preferred
Location: Tampa, FL
