As a public speaker and former attorney, I know the importance of choosing your words carefully. But I have to admit there have been many times when I have said or done something that has offended someone without intending to. And I have been on the receiving end of words and actions that have bruised me. To some degree, that's just life. We're all imperfect people, hopefully doing our best to get along with others. But it also seems to me that we are living in an increasingly angry world. So many people are up in arms about something or another, demanding this or refusing that. They spew angry words over the smallest slight or wrongdoing. Unresolved issues are bad for you. When you hold a grudge against someone, you end up robbing yourself. But there's a right way to handle a wrong. You are more likely to reach a good res...