Most of our communication involves talking. Said differently, while our nonverbal communication is important, what we actually say matters a great deal. I’ve found two things true: First, I need to watch my mouth, and second, If I don’t watch my mouth, there are consequences.
I don’t think I’m alone here. Many people get this wrong. They simply don’t have a strategy for what not to say. This gets us in trouble. You can do your part to cut conflict by using these 4 questions to ask yourself before you speak.